PDFQ Membership Cancellation

How can I cancel my PDFQ membership?

We’re sorry you want to cancel. To cancel your PDFQ subscription plan, follow these step-by-step instructions:

Method 1: Cancel via Your Account

Step 1: Log in to your account by pressing Sign In in the top right-hand side corner of the page.

Step 2: Navigate to “Billing” in the lower left-hand side corner of the site.

Step 3: All your active subscriptions will be listed under the “Billing Information” section. To cancel the subscription, press the corresponding “Cancel Subscription” button.

Method 2: Cancel via Support

Step 1: Log in to your account by pressing Sign In in the top right-hand side corner of the page.

Step 2: Identify your Customer ID on the Account Setting Page (or go to My Account > My Profile from the menu )

Step 3: Send us a quick email to subscriptions@pdfq.com with your account ID, and one of our agents will cancel your subscription within 24 hours to prevent automatic renewals.